Rental Conditions

Property Unique Conditions

DESCRIPTIONS:

The standard of furnishings and decorations found in the properties DOMANI Inc. rents vary in both taste and quality. All properties are furnished and have basic kitchen appliances, bathroom accessories, some cooking and eating utensils and linen including towels (which will be changed weekly). Italian standards of comfort are different than U.S. standards. Properties may not always appear exactly as pictured or described due to normal wear and tear. Furnishings may be changed by the owner if damaged.

Local authorities may, if necessary, be forced to cut electricity and water due to local needs. Some properties in rural locations are on or near farms; animals, machinery and workers will continue their day to day activities. Often in Italy the level of efficiency is not as many Americans believe it should be. The vast majority of our customers have had exceptionally pleasurable experiences and overlooked with good nature the occasional minor annoyance and inconvenience, such as varying water pressure, easily tripped circuit breakers, etc. DOMANI Inc. accepts no liability whatsoever with respect to any loss or damage of any kind caused by wars, revolutions, terrorist activities, civil commotions, riots, strikes, industrial disputes, lockouts, floods, storms, failure of public utilities or services, mechanical breakdown or any other event which constitutes "Force majeure" or act of God. Nor can DOMANI Inc. accept liability for occurrences beyond our control such as delays in travel, breakdown of domestic appliances, plumbing, wiring etc., sudden temporary invasion of pests or owners negligence resulting in loss, injury or accident.

HOW TO RENT:

When you have decided on the property and the time period you wish to rent, contact us to confirm availability. If the property is available, we will place a temporary hold on it for up to 7 days pending receipt of your signed booking form and check for the required deposit. A contract for a rental is considered to have been made when we receive your booking form and a deposit equal to the full rental amount (if less than $500) or the greater of either $500 or 30% (in a small number of properties, depending on owner policies, this may be increased to up to 50%) of the rental amount. The remaining balance is due no less than sixty (60) days prior to departure. If the remaining balance is not received by the due date, DOMANI Inc. reserves the right to cancel the booking and retain the deposit. Bookings made within 60 days prior to occupancy must be paid in full at time of booking.

A rental week is normally from 4:00 pm Saturday until 10:00 am the following Saturday. The minimum rental period is one week, unless otherwise stated in the price list. The number of occupants must be listed on the booking form and under no circumstances may this number be exceeded. Each owner reserves the right to refuse admission to, or to request the departure of, persons in excess of the maximum number permitted for the property. Water and electricity are included in the cost of most rentals. Central heating and phone charges are normally additional and are payable directly to the owner or Italian agent.

SECURITY DEPOSIT:

Most properties require a security, or breakage, deposit, normally equal to 15-20% of the rental amount. In some cases, this is payable to DOMANI Inc., and is due 60 days prior to departure, along with any remaining balance due on the rental. In other cases, it is payable upon arrival at the property to the resident agent or owner. We will advise you at the time of booking the amount of such security deposit, and where it is payable. Security deposits held by DOMANI Inc. will be returned to you no later than 30 days following your departure from the property; deposits collected in Italy will be returned upon your departure. In all cases, the amount returned will be less any charges for breakage or loss. Utility and telephone charges, and in some cases cleaning fees, may also be subtracted from the amount returned upon your departure.

If domestic equipment breaks down, repairs will be made as soon as possible by the owner or Italian agent. Any problems, defects or shortages regarding a property and its contents should immediately be reported to the Italian owner or agent. Any shortage or defect that seriously threatens to affect your enjoyment of your stay (and which is not rectified within a reasonable period of time) should be reported to DOMANI Inc. within 48 hours of discovery of the fault while you are still resident of the property. Only in this case can we assist you by finding a suitable remedy up to the limit of alternative accommodations. DOMANI Inc. shall have no liability for any claim which is not made within this period of time and, in any event, shall not exceed the amount paid for the accommodations provided.

CANCELLATIONS:

Trip cancellation travel insurance is strongly advised. Please telephone DOMANI Inc. in the event you must cancel your booking to allow maximum time for re-advertising. You must also submit a written statement of cancellation.

Travel insurance can be purchased through Domani.  Please ask for our travel insurance brochure or refer to the description of the coverage available to you through Domani.

REFUNDS:

If cancellation is caused by circumstances beyond your control we will make every attempt to re-rent the property. Providing we are able to re-rent the property, we will refund any deposit you have paid less the following fees: More than 60 days prior to the first day of the rental- Deposit less 10%. Less than 60 days prior to the first day of rental- Total payment less 25%.

Once a rental period commences, there can be no refunds. Refunds will only be made in the event the property can be re-rented and only upon written notification of cancellation.

If for reasons beyond our control, a rented property becomes unavailable, we shall offer an alternative property, or, if this is not acceptable and a cancellation is inevitable, DOMANI Inc. will be obligated to return only the sum paid.

CONDITIONS PERTAINING TO POOLS AND OTHER AMENITIES:

Property owners reserve the right to withdraw or limit swimming pool privileges solely at their discretion. Property owners also determine if and when pools are to be heated.  Normally, swimming pool use is limited to June through September; however, each owner determines his or her own season and may change dates without notice due to local conditions.  Only the guests in the booking party have pool privileges. Each member of the party accepts full and sole responsibility for any accident or injury in or near the pool. DOMANI Inc. provides only the following remedy in the event pool privileges are suspended or limited.  Upon notification of the suspension or limitation we will attempt to locate an alternate pool (public or private) for use during your stay and will pay or reimburse any fees incurred. If an alternate pool cannot be arranged, we will reduce the rental fee by $15 for each day the pool is completely unavailable to the booking party, based solely on our agent’s or the owner’s determination of days unavailable.  No other remedy is available.

Property owners are solely responsible for determining when and if heat or air conditioning (if available) should be provided.  Guest should expect to pay for heat or air conditioning (if available) if requesting service out of local season and/or if property description indicates that a charge will be made.  While we expect our owners to make every effort to keep these systems in working order. DOMANI Inc. does not guarantee or in any way warrant the availability or sufficiency of heat or air conditioning.  Please note many properties do not offer air conditioning and some properties do not offer heat.

By signing the booking form you are acknowledging that you have read and accept these conditions.

UNIQUE OPERA TRAVEL TO VERONA RENTAL CONDITIONS:  

When booking an Opera Travel to Verona package, the following unique conditions apply:  A 20% deposit is required at time of booking; with the balance due to DOMANI Inc. no later than May 1 of the year of the opera package. For bookings made after May 1 of the year of the opera package, the balance in full is due within 10 days of the reservation. 

UNIQUE TOSCANA SAPORITA RENTAL CONDITIONS:  

When booking an Toscana Saporita package, the following unique conditions apply:  A $500 deposit is required at time of registration with balance due no later than 60 days before course date (90 days for Advanced Fundamentals and Wine Lovers classes).  If booking is done within 60 days of the start of the class, payment in full must be provided along with the booking form.  

Cancellations and Refunds - The Toscana Saporita reserves the right to cancel any course for any reason. If a course is cancelled, all monies will be refunded and such refund will release Toscana Saporita from any liability. 

In order for you to to cancel your registration, you must send written notification. Monies paid by you will be refunded less a cancellation fee determined as of the date either Domani or Toscana Saporita receives your notice. Cancellation fees are:

60 days or more before course date (90 days for Advanced Fundamentals and Wine Lovers classes): $250 

45-59 days before course date(61-89 days for Advanced Fundamentals and Wine Lovers classes): $500 

Less than 45 days before course date(60 days for Advanced Fundamentals and Wine Lovers classes): 100% of monies paid

Responsibility - Initial registration with Toscana Saporita indicates agreement with all terms and conditions as stated here. Toscana Saporita reserves the right to make any curriculum or itinerary changes whenever, in its sole judgment, conditions warrant. The Cooking School shall not be liable, directly or indirectly, for any injury, death or damage for any reason whatsoever, including but not limited to war, acts of God, weather, strike, detention, delay, airline or other travel-related circumstances. 

Toscana Saporita also reserves the right to accept or refuse any person as a course participant. No refund is applicable if a participant is asked to leave. The Cooking School is not responsible for any belongings damaged, lost or left behind by participants.

Confirmation - Upon receipt of your deposit and booking form for a Toscana Saporita course, DOMANI Inc. will send you a written confirmation of your booking along with an invoice indicating the due date for the balance of the payment. 

Liability Waiver and Release - Along with or prior to sending your balance due payment, each person in your group (student AND non-student) must complete a Liability Waiver and Release form, and each group arriving together must complete an Arrival Information form. These forms can be mail/fax-ed to you upon request or they are available in MS Word by clicking the following:

• Toscana Saporita Liability Waiver and Release form

• Toscana Saporita Arrival Information form

UNIQUE SELECTED FLORENCE PROPERTY RENTAL CONDITIONS: 

Due to owner policy, in the event that a rental of Florence properties Antonella, Ghibellina, Santa Croce, Donati, San Casciano, Scopeti Country House or Apartment Trina must be cancelled, the following cancellation fee schedule applies:

AGREEMENT:

Your signature on the booking form implies familiarity with these conditions and acknowledges their acceptance by you and your party.